Privacy Policy - Lifewater International | A Non-Profit Christian Water Development Organization - Lifewater International | A Non-Profit Christian Water Development Organization

Lifewater International | A Non-Profit Christian Water Development Organization

Providing water, health and hope since 1977

Privacy Policy

This privacy statement describes how Lifewater International collects and uses the personal information you provide on our web site: www.lifewater.org.

It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Visitors to www.lifewater.org can browse our website without providing any personal information.

Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Unique Identifiers such as user name, account number, password

We use this information to:

  • Fulfill your donation
  • Send you a donation confirmation
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at contact@lifewater.org.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Third Party Cookies

The use of cookies by outside companies is not covered by our privacy statement. We do not have access or control over these cookies. Outside companies use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.]

Web Beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Links to Other Web Sites

Our site includes links to other web sites whose privacy practices may differ from those of Lifewater International. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us using the Contact Information provided below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can contact us at contact@lifewater.org.

Transaction Security

The personal information collected when you make a contribution or purchase items by credit card is kept for the purposes of tracking your order and to provide a receipt of the transaction. This information is stored on an encrypted, secure server managed by a third-party commercial credit card processing institution.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Correcting, Deleting, and Updating Your Personal Information

To review and update or delete your personal information to ensure it is accurate, contact us at contact@lifewater.org. We will respond to your request to access within 30 days.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing or email us at the address below:

Lifewater International

PO Box 3131 San Luis Obispo, CA 93403

T: 805.541.6634 ext 21

E: contact@lifewater.org

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