Privacy Policy

Lifewater International is committed to protecting your privacy and security. We do not sell your personal information to third parties.

The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations. We will not sell, trade or share your personal information with anyone else, nor send donor mailings on behalf of other organizations, and we will only share personal information if you have given us specific permission to do so. This policy applies to all information received by Lifewater, both online and offline, on any Platform (“Platform” includes the Lifewater website and mobile applications), as well as any electronic, written, or oral communications.

This privacy statement describes how Lifewater International collects and uses the personal information you provide on our website: www.lifewater.org. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Visitors to www.lifewater.org can browse our website without providing any personal information.

Collection and Use of Personal Information

We collect the following personal information from you:

Contact Information such as name, email address, mailing address, and phone number
Billing Information such as credit card number and billing address
Unique Identifiers such as user name, account number, and password

We use this information to:

Fulfill your donation
Send you a donation confirmation
Send you requested product or service information
Respond to customer service requests
Administer your account
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns

Choice / Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can unsubscribe from all emails by following the instructions on our email preferences page.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

as required by law such as to comply with a subpoena, or similar legal process
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
to any other third party with your prior consent to do so.

Data Collection and Use

We may collect the following categories of information on our website and use them for the purposes explained below.

Website activity: Data about your browsing activity and forms interacted with on our website
Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address, and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID

We use this data to:

prevent potential fraud and enforce our Terms of Service
customize, measure, and improve our website and services
deliver targeted marketing to you

Cookies and Other Tracking Technologies

The Lifewater website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Third Party Cookies

Visitors to the Lifewater website may also have cookies placed on their browser by third parties, such as AdRoll, for targeting advertising purposes.

Updating your Cookie Settings and Opting-Out

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

You can update your cookie settings or opt out of all cookies by clicking the button below.

Web Beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Links to Other Websites

Our site includes links to other web sites whose privacy practices may differ from those of Lifewater International. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us using the Contact Information provided below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our web site, you can contact us at info@lifewater.org.

Transaction Security

The personal information collected when you make a contribution or purchase items by credit card is kept for the purposes of tracking your order and to provide a receipt of the transaction. This information is stored on an encrypted, secure server managed by a third-party commercial credit card processing institution.

Customer Testimonials / Comments / Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Correcting, Deleting, and Updating Your Personal Information

To review and update or delete your personal information to ensure it is accurate, contact us at info@lifewater.org. We will respond to your request to access within 30 days.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing, email, or calling us using the information below:

Lifewater International
PO Box 2868
Bentonville, AR 72712

(479) 360-5030
info@lifewater.org